bdjl's Privacy Policy
Every piece of information you provide on the bdjl platform is kept under strict protection. This policy explains in detail how we collect, use and store data.
Why You Should Read This Policy
bdjl is an online gaming and betting platform operated for users in Bangladesh. When you register, log in, or use any service on bdjl, you share certain information with us. This privacy policy keeps you fully informed about how that information is protected and used.
This policy should be read together with our Terms and Conditions, as both documents together form the legal basis of the relationship between you and us. We handle every user's data with a special sense of responsibility.
Definitions and Scope
1.1 Definitions
The terms used in this policy have the following meanings:
| Term | Meaning |
|---|---|
| "Platform" | bdjl's website, mobile application and any digital services. |
| "User" | Any person who is registered on the bdjl platform or browses it without registering. |
| "Personal Data" | Any information from which a person can be directly or indirectly identified. |
| "Processing" | Any operation involving the collection, storage, modification, use, disclosure or deletion of data. |
| "Third Party" | Any person, organisation or service provider other than bdjl. |
1.2 Scope of Application
This privacy policy applies to all services on the bdjl platform — including registration, login, deposit, withdrawal, playing games, contacting support and any promotional activities. By continuing to use the platform, you are considered to have given your consent to the latest version of this policy.
This policy applies only to bdjl's own services. Any third-party websites or apps that may be linked from the bdjl platform are governed by their own privacy policies, and bdjl is not responsible for data collection by those services.
Data Collection
2.1 What You Provide Directly
The information you provide when registering or using services on bdjl includes:
- Full name
- Mobile number
- Email address
- Date of birth (for age verification)
- National ID or passport number (for identity verification)
- Mobile banking details — bKash, Nagad, Rocket or Upay number (for transactions)
- Password and security questions
2.2 Automatically Collected Data
Some data is collected automatically while you use the platform. This includes:
| Type of Data | Purpose |
|---|---|
| IP address and device identifier | Security verification and fraud prevention |
| Browser type and operating system | Ensuring platform compatibility |
| Session data and login time | Account security monitoring |
| Game history and transaction records | Account management and service quality improvement |
| Cookies and tracking pixels | Improving user experience |
2.3 Data Received from Third Parties
In some cases, limited data may reach us from third-party services — such as payment processors or identity verification services. This data is used solely to confirm transactions and maintain account security.
Purpose of Data Use
bdjl uses your data only for the following legitimate purposes:
3.1 Service Delivery and Operation
Your data is used to create and manage your account, process transactions, ensure game access, and complete deposit and withdrawal operations via bKash, Nagad, Rocket and Upay.
3.2 Identity Verification and Age Confirmation
bdjl is a responsible gaming platform. In accordance with our Responsible Gaming Policy, we ensure that all users are aged 21 or above. For this reason, collecting date of birth and identity-related information is necessary.
3.3 Security and Fraud Prevention
Your data is used to detect and prevent unauthorised account access, money laundering and other illegal activities. The platform is secured with SSL encryption technology.
3.4 Customer Support
The support team may view your account information to resolve your issues quickly. bdjl provides assistance in Bengali and English via 24/7 live chat and email.
3.5 Promotional Communications
With your consent, bdjl may notify you about bonus offers, new games and special events by SMS or email. You can opt out of such communications at any time.
3.6 Service Quality Improvement
Data is used to analyse user experience and improve platform performance and game quality. In this context, data is generally aggregated and kept anonymous.
Data Storage and Security
4.1 Retention Period
Data is retained for the entire duration your account is active and, after closure, for as long as required to meet legal obligations. Generally this period may extend up to five years after account closure. After this period, data is securely deleted or anonymised.
4.2 Technical Security Measures
bdjl takes the following technical measures to protect your data:
- SSL/TLS Encryption: Your connection to the platform is fully encrypted, so third parties cannot read data during transmission.
- Database Protection: Stored data is kept in encrypted databases and can only be accessed by authorised personnel.
- Firewall and Intrusion Detection: Continuous monitoring is carried out at the server level so that any unusual activity is detected quickly.
- Two-Factor Authentication: An additional layer of protection is added to your account through OTP verification at login.
- Regular Security Audits: System security is tested regularly by external specialist teams.
4.3 In the Event of a Data Breach
If a data breach occurs or is suspected, bdjl will notify affected users as quickly as possible — generally within 72 hours — and will take the necessary steps to minimise harm.
Data Disclosure and Transfer
5.1 When Data Is Shared
bdjl never sells your personal data to third parties for marketing or commercial purposes. Data may be shared in the following limited circumstances:
| Circumstance | Details |
|---|---|
| Payment Processors | Data necessary to complete transactions via bKash, Nagad, Rocket or Upay is shared with the relevant service provider. |
| Technology Partners | Game software providers and service providers that assist in operating the platform may receive limited data for operational purposes. |
| Legal Obligations | bdjl may be required to disclose data in response to a court order, government directive or legal investigation. |
| Business Transfer | In the event of a business merger or acquisition, data may be transferred after users have been notified in advance. |
5.2 International Data Transfers
In some cases, technology partners' servers may be located outside Bangladesh. In such cases, bdjl ensures that transferred data remains protected in accordance with the standards of this policy.
Cookies and Tracking
6.1 What Are Cookies
Cookies are small text files stored on your device that help the platform remember your preferences and session information.
6.2 Types of cookies we use
- Essential cookies: These are required to maintain login status and ensure security. The platform cannot function properly without these cookies.
- Functional cookies: Used to remember your language, preferred game category, and other settings.
- Analytical cookies: Collect aggregated data to understand how users interact with the platform. This information does not identify individuals.
6.3 Cookie control
You can disable cookies from your browser settings. However, disabling essential cookies may affect some core features of the platform.
User Rights
Every user of the bdjl platform holds the following rights regarding their personal information:
- Right to access: You can request at any time to know what information we have collected about you and how it is being used.
- Right to correction: If any information stored in your account is incorrect or incomplete, you can request that it be corrected.
- Right to deletion: In certain circumstances you can request that your information be deleted, however some information must be retained for a specified period due to legal obligations.
- Right to data portability: You can request that your account information be exported in a common format.
- Right to object to processing: You can object to marketing communications or certain types of data processing.
- Right to restrict processing: In certain circumstances you can request that the use of your information be temporarily limited.
Protection of Minors
bdjl strictly does not allow anyone under the age of 21 to participate on the platform. The date of birth provided at registration is verified. If an account holder is found to be under 21, that account is immediately suspended and the related information is securely deleted.
Our responsible gaming policy contains more detailed guidance on the protection of minors. We urge parents to keep parental controls active on devices and to keep account login credentials secure.
bdjl never knowingly collects information from minors.
Policy Changes
This privacy policy may be updated from time to time due to legal changes, technological developments, or expansion of services.
9.1 Notice of changes
Before any significant change, bdjl will notify users by email or through a notification within the platform. This notice will be given at least 7 days before the change takes effect.
9.2 Continued use after changes
If you continue to use the platform after a new policy takes effect, it will be considered that you have agreed to the updated policy. If you object to any change, you may request that your account be closed.
9.3 Version history
Previous versions of this policy are retained on our servers. Earlier versions can be made available upon request. To learn more about us, visit our About Us page.
Contact Us
For any questions, requests, or complaints regarding the privacy policy, please contact our support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.
Contact methods
For faster assistance
For privacy-related requests, write at the start of your message: "Privacy Request" — this will route your message directly to the relevant team.
Answers to common questions may be found on our FAQ page.